Covid-19 Updates

Last updated: 29th, March 2021

We're closely monitoring Government guidance and courier COVID-19 updates. We'll update this page with the latest information and advice where possible. 

Current Status: Shipping

Picking your order

We value and respect the health and safety of our staff and customers and will work as quickly as possible to get your order to you. 

We have implemented extra measures to ensure safety and hygiene at our warehouse, and are working to minimise contact where possible. All members of staff wear gloves to pick items and disinfectant will be use where possible. With this in mind, deliveries may take 1-3 working days to dispatch. 

Tracking your order

You can keep track of your order as soon as it leaves our warehouse by clicking on Track my Order

Delivery of your order

There may be some disruption in the delivery network, so please allow up to 5 working days for all UK deliveries and up to 15 working days for all International. Updates will be rolled out to ensure that you are kept in the loop at all times.

Our delivery partners are also closely monitoring the health and safety of their teams. Customers are not expected to sign for goods at present and contactless deliveries are accommodated for as far as possible (see below).  

Royal Mail Customers

A series of adjustments have been made to the parcel handling procedures as well as changes to the opening hours of Royal Mail Customer Service Points in  local delivery offices to keep people and customers safe.  

Click here to find out more information.

Contacting Us

If you need to contact us, please raise a support ticket - it's the quickest and most efficient way for us to handle your query.

**information is subject to change and without notice.**